The protection of your personal data is of particular concern to us. We therefore process your data exclusively on the basis of the applicable legal provisions, in particular the GDPR and Austrian telecommunications and commercial regulations. This privacy policy explains the most important aspects of data processing in connection with our website, inquiries, training requests, and related business communication.

Collection of General Information

You can generally visit our website without actively providing personal data. For technical reasons, however, we process information that your browser transmits to us, such as the browser type, operating system, domain name of your internet provider, referrer URL, access time, and IP address. These server-side data are used to ensure secure and reliable operation of the website and cannot normally be assigned to a specific person by us without additional information.

Contact, Inquiry, and Training Request Data

If you contact us via a website form, by e-mail, or by expressing interest in a training or service, we process the data you provide to handle your request, contact you about that request, prepare an offer, coordinate dates, and answer follow-up questions. If an inquiry leads to a booking, order, or other contract, we also process the relevant data for contract performance, invoicing, accounting, and compliance with statutory retention obligations.

We treat these data confidentially and do not disclose them to third parties unless this is necessary for technical operation, legally required, or justified by the specific contractual relationship.

Retention Period

We do not retain personal data longer than necessary for the purpose for which it was collected. Inquiry data are deleted once the request has been fully processed and no further legitimate interest or legal retention duty applies. Data that are relevant for concluded contracts, invoices, or tax and commercial record-keeping obligations are retained for the legally required period.

Server Log Files

Our hosting provider creates server log files. These can include the visitor IP address, time of access, duration of visit, and a unique access ID. IP addresses are anonymized where possible and stored only for an appropriately short period (usually seven days or less). The data are used, for example, to compare access attempts with block lists and to maintain the secure operation of the servers. The IP address and access ID may constitute personal data. In addition, the user-agent header is stored.

Cookies

This website only uses cookies or equivalent storage mechanisms that are technically necessary for operation. We do not use cookies for advertising or cross-site tracking.

Web Analytics and Social Media Plugins

This website does not use web analytics services and does not use social media plugins.

Data Processors

We use carefully selected external service providers for technical infrastructure and hosting-related processing. They are contractually bound to confidentiality and to processing personal data only on our instructions.

The following processor is used to process data collected through our websites:
Data Processor: Microsoft Azure
Data Location and Security: Europe (West), Netherlands
Service: Infrastructure for servers, databases, and logs
Link: azure.microsoft.com

Use and Disclosure of Personal Data

We use personal data only for the purposes described in this privacy policy, in particular to respond to inquiries, provide requested services, prepare and fulfill contracts, issue invoices, and operate the website securely. Personal data are disclosed only where this is necessary for those purposes, where we are legally obliged to do so, or where you have given consent.

Your Rights

You have the right to request information free of charge about the personal data we store about you, as well as the origin and purpose of processing. You also generally have the right to rectification, restriction of processing, data portability, withdrawal of consent, objection, and, subject to statutory retention obligations, deletion. Requests can be sent to office@cninnovation.com or CN innovation GmbH, Eichkogelstrasse 46, 2353 Guntramsdorf, Austria. If you believe that the processing of your data violates data protection law or that your rights have otherwise been infringed, you can file a complaint with the competent supervisory authority. In Austria, this is the Data Protection Authority.

Changes to this Privacy Policy

We reserve the right to adapt this privacy policy so that it always reflects current legal requirements and our current services. The latest version published on this website applies.

Further Legal Information

• To the imprint
• To the terms and conditions